Name of Loan Service Provider (LSP): Xtelify Limited
Website URL: https://www.airtel.in/airtel-thanks-app
Google Play Link: https://play.google.com/store/apps/details?id=com.myairtelapp
App Store Link: https://apps.apple.com/in/app/airtel-thanks-recharge-bank/id543184334
Details of Grievance Redressal Officer
Name: Mr. Nitin Grover
Designation: Nodal Grievance Redressal Officer
Contact Number: +91-124-4243939/9205-653-552
GRO Email: nodalofficer.loans@airtel.com
Address: Airtel Center, Plot no. 16, Udyog Vihar Phase IV, Gurgaon – 122015
Privacy Policy: https://www.airtel.in/finance/personal-loan/privacy-policy?icid=footer