Name of Digital Lending Application (DLA): PayTM

Name of Loan Service Provider (LSP): ONE 97 COMMUNICATIONS LIMITED

Website URL: https://paytm.com/loans-credit-cards/personal-loan/

Google Playstore: https://play.google.com/store/apps/details?id=net.one97.paytm

App Store: https://apps.apple.com/in/app/paytm-secure-upi-payments/id473941634

Activities carried out by LSP:

One 97 Communications Limited ("OCL") operating through its brand name 'Paytm' acts as a digital lending partner for Poonawalla Fincorp Limited. Paytm platform facilitates sourcing hassle-free, seamless borrowing experience to the customers.

Details of Grievance Redressal Officer: ONE 97 COMMUNICATIONS LIMITED

Name: Mr. Aditya Ranade
Designation: Grievance Redressal Officer
Contact no: 0120-5083345
GRO Email: grievance-redressal_lending@paytm.com
Address: One Skymark, Sector 98 noida Floor No.6 to 22, Tower-D, Plot no H-10 B, Noida, Uttar Pradesh 201301

Details of the Principal Nodal Officer of Poonawalla Fincorp Limited (Regulated Entity)

Name: Arnab Das
Designation: Principal Nodal Officer.
Contact no: 02- 67808090
GRO Email: arnab.das1@poonawallafincorp.com and headcustomerservice@poonawallafincorp.com
Address: 201 and 202, 2nd floor, AP81, Koregaon Park Annex, Mundhwa, Pune – 411036.