Name of Digital Lending Application (DLA)- “Olyv”
Name of Loan Service Provider (LSP):
SmartCoin Financials Private Limited
Website URL:https://www.olyv.co.in/
Google Playstore:https://play.google.com/store/apps/details?id=in.rebase.app
List of Activities carried out by LSP
- Sourcing, processing and collection of documents and KYC
- Monitoring and collections
- Obligation for collections
- Recovery /collection agents
- Contact Point Verification
- Assistance in verification of KYC
- Customer Support
- Grievances Mechanism
- Branding and Marketing
- Data Sharing, confidentiality, and privacy
Details of Grievance Redressal Official (DLA – Smart Coin):
Name:Ravi Kumar
Designation:Grievance Redressal Officer
Contact Number: +91 9986640571
GRO Email: grievance@smartcoin.co.in
Address: Indiqube Gamma, No.293/154/172, 1st Floor, Outer Ring Road, Kadubeesanahalli. Bengaluru Bangalore KA 560103
Designation:Grievance Redressal Officer
Contact Number: +91 9986640571
GRO Email: grievance@smartcoin.co.in
Address: Indiqube Gamma, No.293/154/172, 1st Floor, Outer Ring Road, Kadubeesanahalli. Bengaluru Bangalore KA 560103
Details of Grievance Redressal Official (Regulated Entity- Upmove Capital Private Limited):
Name:Nadeem K
Designation:Grievance Redressal Officer
Contact Number: +91 9986640581
GRO Email: grievance@smartcoin.co.in
Address: UPMOVE CAPITAL PRIVATE LIMITED Indiqube Gamma, No.293/154/172, 1st Floor, Outer Ring Road, Kadubeesanahalli. Bengaluru Bangalore KA 560103
Designation:Grievance Redressal Officer
Contact Number: +91 9986640581
GRO Email: grievance@smartcoin.co.in
Address: UPMOVE CAPITAL PRIVATE LIMITED Indiqube Gamma, No.293/154/172, 1st Floor, Outer Ring Road, Kadubeesanahalli. Bengaluru Bangalore KA 560103
Details of the Grievance Redressal Officer and Principal Nodal Officer of Poonawalla Fincorp Limited (Regulated Entity):
Name: Arnab Das
Designation:Principal Nodal Officer and Grievances Redressal Officer
Contact Number:020 67808090
GRO Email: arnab.das1@poonawallafincorp.com and headcustomerservice@poonawallafincorp.com
Address: 201 and 202, 2nd floor, AP81, Koregaon Park Annex, Mundhwa, Pune – 411036.
Additional Information
Sachet Portal Link: https://sachet.rbi.org.in/
Privacy Policy: https://poonawallafincorp.com/privacy-policy.php
Personal Loan: https://poonawallafincorp.com/personal-loan.php