Poonawalla Fincorp

Poonawalla Fincorp WhatsApp & Website Chatbot

Poonawalla Fincorp is a digital-first and customer-centric NBFC that provides an array of products to address the funding needs of consumers, professionals, SMEs, etc. We continuously strive to provide best-in-class customer onboarding, application, approval, and disbursal to customers in the fastest possible way.

To address your queries, we have introduced the chatbot feature on two major channels:

  • WhatsApp
  • Website

Using our chatbot service on any of these channels, you can get 24*7 access to our services and instant response to all your queries.

Our offering on Chatbot:

1. Apply for a Loan: If you are a new or an existing customer, you can apply for the below loan products:

  • Personal Loan
  • Professional Loan
  • Business Loan
  • Loan Against Property
  • Pre-Owned Car Loan

2. Service request: Existing customers can avail of the following services:

  • Loan Details
  • Account Statement
  • Repayment Schedule
  • Welcome Letter
  • Payment Status
  • Online EMI Payment

3. Ask a Question: You can get responses to your queries related to features, benefits, eligibility criteria, documents required, interest rate and processing fees and much more.

Process of Chatbot:

1. WhatsApp Chatbot:

  • Save Poonawalla Fincorp Limited WhatsApp number +91-8806222222 to your mobile contacts. Now go to your WhatsApp contact list and search for Poonawalla Fincorp Limited and you will be able to see it with a “verified” tick.
    OR
    Click on the link https://pfloan.in/3n8xD3E to access the Poonawalla Fincorp WhatsApp account.
  • Now send a “Hi” message to avail of the services.

2. Website Chatbot:

  • On the Poonawalla Fincorp website click the “Let's Chat” symbol at the bottom right of the page.
  • You can open the chat box to avail of the services.
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Poonawalla Fincorp Website Chatbot