Poonawalla Fincorp WhatsApp & Website Chatbot
Poonawalla Fincorp is a digital-first and customer-centric NBFC that provides an array of products to address the funding needs of consumers, professionals, SMEs, etc. We continuously strive to provide best-in-class customer onboarding, application, approval, and disbursal to customers in the fastest possible way.
To address your queries, we have introduced the chatbot feature on two major channels:
Using our chatbot service on any of these channels, you can get 24*7 access to our services and instant response to all your queries.
Our offering on Chatbot:
1. Apply for a Loan: If you are a new or an existing customer, you can apply for the below loan products:
- Personal Loan
- Professional Loan
- Business Loan
- Loan Against Property
- Pre-Owned Car Loan
2. Service request: Existing customers can avail of the following services:
- Loan Details
- Account Statement
- Repayment Schedule
- Welcome Letter
- Payment Status
- Online EMI Payment
3. Ask a Question: You can get responses to your queries related to features, benefits, eligibility criteria, documents required, interest rate and processing fees and much more.
Process of Chatbot:
1. WhatsApp Chatbot:
- Save Poonawalla Fincorp Limited WhatsApp number +91-8806222222 to your mobile contacts. Now go to your WhatsApp contact list and search for Poonawalla Fincorp Limited and you will be able to see it with a “verified” tick.
Click on the link https://pfloan.in/3n8xD3E to access the Poonawalla Fincorp WhatsApp account.
- Now send a “Hi” message to avail of the services.
2. Website Chatbot:
- On the Poonawalla Fincorp website click the “Let's Chat” symbol at the bottom right of the page.
- You can open the chat box to avail of the services.