Information About Investors, Unclaimed Dividends & Shareholding Patterns

Submission of KYC Details for Shareholders Holding Shares in Physical Form

Pursuant to SEBI Master Circular No. HO/38/13/(4)2026-MIRSD-POD/I/4298/2026 dated February 06, 2026,  it is mandatory for all holders of physical securities in listed companies to furnish the following details in respect of their folios:

1. Permanent Account Number (PAN)
2. Contact details (complete Postal Address with PIN and Mobile Number)
3. Bank account details 
4. Specimen signature

The security holder(s) whose folio(s) do not have above details updated shall:

1. Be eligible to lodge grievance or avail any service request from the RTA only after furnishing PAN and KYC details:
2. Receive  all payments, including dividend, interest or redemption amounts, only through electronic mode with effect from April 01, 2024.

Shareholder are requested to submit a duly filled and signed Form ISR-1 along other relevant forms to RTA at the email address ID: Investor.helpdesk@in.mpms.mufg.com.

Download Forms for KYC Updates and Service Requests

Shareholders may download the forms prescribed under the SEBI circular for updating KYC details and for processing various service requests, as detailed below:

A. Registering / Updating KYC Details

B. Processing of Service Request

C. Other Requests

Mandatory Dematerialization

In accordance with the applicable regulations prescribed by the Securities and Exchange Board of India (SEBI), listed companies are required to issue securities in dematerialized (demat) form only while processing various service requests from shareholders.

Procedure for Shareholders

1. The security holder/claimant is required to submit a duly filled Form ISR-4, along with the documents and details specified therein.
2. Shareholders must ensure that they have an active demat account before submitting any service request.
3. The following documents should be submitted to the RTA: 
   1. Latest Client Master List (CML) of the demat account, not older than two months, duly attested by the Depository Participant (DP)
   2. Duly filled Demat Conversion Request Form (DRF)

Assistance and Contact Details

Shareholders may:

1. Approach their nearest Depository Participant (DP), or
2. Visit the official websites of the depositories for further information: 
   1. National Securities Depository Limited (NSDL): www.nsdl.co.in
   2. Central Depository Services Limited (CDSL): www.cdslindia.com

For any queries or assistance, shareholders may contact RTA or reach out to the Registered Office of the Company.

Mode of Payment – Electronic Only

Pursuant to SEBI (Listing Obligations and Disclosure Requirements) (Fifth Amendment) Regulations, 2025 dated November 19, 2025, all payments including dividends, interest, redemption, and repayment amounts shall be made only through electronic mode.

Shareholders are therefore requested to update their bank account details with the Depository Participant (DP)/RTA, as applicable, to ensure seamless and timely credit of such payments.

Change of Address

Shareholders holding shares in physical form are required to notify any change in their address to the RTA.
The request should:

1. Be submitted in writing
2. Quoting their folio number
3. Change of address is affected only when the signature of the first registered holder, which must match the specimen signature available with the Company

Supporting documents:

1. Valid proof of change of address must be enclosed with the request

Please note: Address changes will be processed only after successful verification of the signature and documents.

For Shares Held in Dematerialised Form

Shareholders holding shares in demat form must intimate any change in their address directly to their respective Depository Participant (DP).

Consolidation of Shareholding into One Folio

Shareholders holding shares in multiple folios under the same name may apply to the RTA for consolidation of their holdings into a single folio, for ease of administration and record maintenance.

Correspondence with the Company/RTA

Shareholders should quote their folio number or DP and Client ID numbers in all correspondence with the Company/RTA. All correspondences regarding shares and debentures should be addressed to the Registered Office of the Company/Office of the Registrar & Share Transfer Agents.

Issuance of duplicate securities certificates

SEBI vide its Circular dated December 24, 2025, simplified the procedure and documentation requirements for issuance of Duplicate Share Certificate to make issuance of duplicate securities more efficient and investor friendly.

Click Here to get the copy of the said Circular

Simplified Procedure Defined:

"Issuance of duplicate certificates is subject to verification of submitted documents.”

Affidavit cum Indemnity bond

Simplification and standardization of the framework for transmission of securities

The Securities and Exchange Board of India (SEBI), vide Circular No. HO/38/13/11(14)2026-MIRSD-POD/I/17111/2026 dated July 23, 2026, has introduced a harmonized, standardized and risk-based framework for transmission of securities. The revised framework aims to simplify the transmission process, enhance investor convenience, and ensure uniformity across listed companies, Registrar and Share Transfer Agents (RTAs), Depositories, Depository Participants (DPs) and Mutual Funds. 

The revised framework has come into effect from August 22, 2026.

Key features : 

 To facilitate faster processing of low-value transmission requests, SEBI has introduced a new category known as Quick Transmission Processing (QTP).
 

3-Tier Transmission Framework :

SEBI has introduced a value-based transmission framework comprising: 

1. Quick Transmission Processing (QTP): For low-value claims requiring minimal documentation. 
2. Simplified Documentation Process: For claims within prescribed thresholds. 
3. Succession Documentation Process: For higher-value claims requiring comprehensive legal and succession-related documents. 

This framework is designed to ensure efficient processing while maintaining appropriate safeguards based on the value of the securities involved. 

Timelines for Processing

Transmission requests are required to be processed within 21 calendar days from the date of receipt of complete documentation. In case of any deficiency, delay, or rejection, the claimant shall be informed in writing along with the reasons thereof. 

Standard Formats :

SEBI has prescribed the following standard formats to be used for transmission requests: 

Annexure 2 - Transmission Request Form-cum-Undertaking  

Annexure 3 - Transmission Request Form 

Annexure 4 - Bond of Indemnity 

Annexure 5 - Affidavit-cum-No Objection Declaration 

Shareholders are advised to refer to the aforesaid formats while submitting transmission requests and ensure that all prescribed documents are submitted to facilitate timely processing. 

For detailed guidelines and eligibility criteria, shareholders may refer to the SEBI Circular dated July 23, 2026, or contact the Company's Registrar and Share Transfer Agent (RTA).

Shareholder Queries and Service Timelines

General queries from shareholders such as non-receipt of dividend warrants, annual reports, and procedures for transfer or transmission are addressed promptly by the RTA.
Requests relating to the following services are processed in accordance with prescribed timelines:

1. Transfer of shares
2. Transmission of shares
3. Issue of duplicate share certificates
4. Dematerialisation of shares
5. Re-materialisation of shares

Such requests are handled by the RTA within the timelines specified under applicable laws and regulations.

Submission of Documents to RTA

All the above-mentioned documents/details should be submitted to the Company’s RTA:

MUFG Intime India Pvt. Ltd.
Unit: Poonawalla Fincorp Limited
C-101, First Floor, Embassy 247 , LBS Marg
Vikhroli (West), Mumbai – 400083

Email: Investor.helpdesk@in.mpms.mufg.com
Mobile: +91 8108116767

Shareholders are requested to ensure that all communications are accompanied by their name and folio number for prompt processing.

Rights of Members/Shareholders

The following are some of the important rights of the members:

a.Receive notices of General Meetings, Annual Report, etc.

b.Attend and vote at the General Meetings and appoint proxy in their stead.

c.Request an Extraordinary General Meeting along with other members who collectively hold not less than 1/10th of the total paid up share capital of the Company carrying voting rights.

d.Receive dividends and other corporate benefits like rights, bonus shares etc., when declared /announced.

e.Transfer the shares.

f.Inspect minutes book of General Meetings.

g.Inspect Register of Members.

h.Nominate a person to whom his/her shares shall vest in the event of death.

i.Seek relief in case of oppression and mismanagement in the manner given under the Companies Act, 2013.

j.Seek relief in case the affairs of the company are managed in a manner prejudicial to the interest of the company or its members by virtue of a Class Action Suit under Section 245 of the Companies Act, 2013.

k.Investor grievances redressal mechanism:

l.The arrangement or mechanism evolved by the Company for the redressal of investor grievances is as follows:

m.The Company is having a Stakeholders Relationship Committee of the Board which meets quarterly to redress and resolve the grievances of security holders of the Company. The Committee overseas matters pertaining to:

n.Registration of transfer and transmission of shares and debentures; issue of duplicate share certificates or allotment letters and certificates for debentures in lieu of those lost/ misplaced; Transfer of shares, non-receipt of Annual Report and non-receipt of declared dividends, among others;

o.Monitor the compliance of Code of prevention of insider trading framed by the Company; Effect dematerialisation and re-materialisation of shares of the Company; The Company has a dedicated email id for the investors i.e. secretarial@poonawallafincorp.com which is available on the website of the Company. The Company endeavours to address the grievances of the investors promptly.

Stock Exchanges on which listed: 

Date of Listing: 27 April 2004

Equity ISIN: INE511C01022

Registrar and Transfer Agent

Share transfers, dividend payments and all other investor related activities are attended to and processed at the office of our Registrars & Transfer Agents. For lodgment of Transfer Deeds and any other documents or for any grievances/complaints, kindly contact at the following address :

A. MUFG Intime India Private Limited
(formerly known as Link Intime India Private Limited),
Unit : Poonawla Fincorp Limited, 
C 101, First Floor, 247 Park,
LBS Marg, Vikhroli (West),
Mumbai -400083,
Email: Investor.helpdesk@in.mpms.mufg.com
Mobile No. 8108116767
Website: www.in.mpms.mufg.com

B. KFin Technologies Limited
(Retail Debentures)
Selenium Tower - B, 
Plot No.: 31-32, Financial District,
Nanakramguda, Serilingampally,
Hyderabad, Rangareddi, Telangana - 500032, India
Tel: (040) 6716 2222
E-mail: einward.ris@kfintech.com
Website: www.linkintime.co.in

Debenture Trustees of the Company

A. IDBI Trusteeship Services Limited 
Asian Building, Ground Floor, 17, R. Karmani Marg,
Ballard Estate, Mumbai – 400 001, Maharashtra
Tel: +91 22 4080 7000 ; Fax: +91 22 6631 1776
Email: itsl@idbitrustee.com

B. Catalyst Trusteeship Limited 
‘GDA House’, Plot No. 85,
Bhusari Colony (Right), Kothrud, Pune 411 038 Maharashtra, India
Tel: +91 22 4922 0555; Fax: + 91 22 4922 0505
E-mail: ComplianceCTLMumbai@ctltrustee.com

Poonawalla Fincorp Limited (PFL) issues Rated, Listed, Secured, Redeemable, Principal Protected Non-Convertible Market Linked Debentures (PP-MLDs). 
Please review the relevant offer document/memorandum of private placement relating to the specific PP-MLDs for details on the PP-MLDs including their risk factors. CARE Risk Solutions Private Limited has been appointed as the valuation agency for valuation of these debentures. 

As per the Guidelines for Issue and Listing of Structured Products / Market Linked Debentures dated September 28, 2011 issued by SEBI, depending on the valuation agency mentioned in the offer document/memorandum of private placement; latest and historical valuations provided by the valuation agent will be available as below: https://www.carerisksolutions.com/mldvaluation

Online Dispute Resolution (ODR) Portal: SMARTODR  

To facilitate ease of investing for investors and to secure their rights in the securities purchased by them, SEBI vide its Circular dated July 02, 2025, had opened a special window for re-lodgement of transfer deeds of physical securities. 

Further, in order to facilitate the investors to get rightful access to their securities, SEBI vide its Circular No. HO/38/13/11(2)2026-MIRSD-POD/ I/3750/2026 dated January 30, 2026, has decided to open another special window for transfer and dematerialisation of physical securities which were sold/purchased prior to April 01, 2019.

Validity of the Special Window

This special window is available for a period of one year, from February 05, 2026 to February 04, 2027 (both days inclusive).

Scope and Applicability

The special window shall also be available for such transfer requests which were submitted earlier and were rejected/returned/not attended to due to deficiency in the documents/process/or otherwise. 

Key Conditions

• Securities transferred under this window shall be credited in demat mode to the transferee’s account
• Such securities shall be under lock-in for a period of one year from the date of registration of transfer. 
• Such securities shall not be transferred/lienmarked/pledged during the said lock-in period.
   

Applicability of the Special Window

Documents to be Submitted by Investor / Transferee

Investors / transferees are required to submit the following documents for availing the special window facility:

1. Original security certificate(s);
2. Transfer deed executed prior to April 01, 2019;
3. Proof of purchase by transferee, as may be available;
4. KYC documents of the transferee (as per ISR forms);
5. Latest Client Master List (‘CML’), not older than 2 months, of the demat account of the transferee, duly attested by the Depository Participant; and
6. Undertaking cum Indemnity

Submission of Documents

Shareholders  are encouraged  to avail this this opportunity by furnishing the above documents to the Company’s Registrar of the Issue and Share Transfer Agent (RTA) at the address mentioned below or to Company’s email at secretarial@poonawallafincorp.com

MUFG Intime India Private Limited
(Formerly known as Link Intime India Private Limited) 

Unit: Poonawalla Fincorp Limited
Correspondence Office address - C-101, Embassy 247, L B S Marg, Vikhroli
West, Mumbai, Maharashtra,400083.
Email: investor.helpdesk@in.mpms.mufg.com
Telephone No:+ 91 8108116767

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