Sonal Sanjay Modi

Ms. Sonal Sanjay Modi is an accomplished professional with over 40 years of experience at HDFC Limited, pioneer of the mortgage finance industry in India, having extensive experience and expertise in retail lending in areas of credit underwriting, business development, market expansion and outreach, expanding branch network, management of sales channels, cross-selling etc.

Experience

Handled various responsibilities at HDFC across locations of Ahmedabad, Mumbai and Pune, which include growing the retail lending business, corporate and developer funding, deposit mobilization, maintaining the quality of the loan portfolio, managing customer service and expectations, overseeing the internal audit function, handling new business initiatives at the corporate level.  

Additionally, she has led multiple projects at the national level, including the companywide System and Process Transformation Project. The project, which was done in collaboration with an external Consultant, marked HDFC’s foray into digitisation of processes that evolved into the large-scale Digital Transformation of lending processes. She was a core member of the team handling the Digital Transformation initiatives in distribution/ sales, customer onboarding and loan underwriting. Successfully implemented innovative process improvement projects pan-India, introducing automation and digital interventions in the credit underwriting process. 

She has held Board positions at Savoir Trustee Limited (formerly known as HDFC Ventures Trustee Company Limited) and Friends of Women’s World Banking (FWWB) and has been a Trustee for HDFC Schools.

She holds a Bachelor's degree in Commerce and Law and a Master’s degree in Business Administration from Gujarat University, Ahmedabad.